Fiona Dukes - Human Resources Services

My Services

Services provided

You can receive the advice and support which you need in a way that suits you. This can be either

 

1. On a Retainer Basis –

• Telephone advice available at all times to help you deal with an urgent employee issue
• Regular updating on employment legislation
• Checking any correspondence to staff
• Regular review meetings, quarterly if desired

or

 

2. On a Project Basis – To meet your specific needs
eg drafting contracts of employment, designing an appraisal scheme, conducting an HR audit – or even just providing support on a difficult staff problem.

Costs

Charges vary according to the type of arrangement but there will be no requirement to commit your company to a long term contract – and it costs nothing to explore this opportunity further.

 

 

Type of work undertaken

Projects vary according to the needs of the client but below are examples of work undertaken:

• Conducting an ‘HR audit’ of the company’s HR activities to evaluate current practices and level of compliance with employment legislation and with best practice.
• Drafting contracts of employment, employee handbooks and job descriptions
• Supporting Managers personally or by email/telephone throughout disciplinary/grievance procedures or when dealing with other staff issues
• Developing family friendly policies such as maternity, paternity, parental leave, flexible working and other policies including stress, use of e-mail, harassment, smoking - taking account of current legislation
• Training Managers in interviewing skills – for selection, discipline, appraisal
• Assisting with recruitment activities – whether it be training or coaching on interviewing skills, or personally shortlisting applicants
• Advising on absence management strategies, handling redundancies, or other employee issues
• Designing a Performance Appraisal Scheme and providing support during implementation
• Evaluating terms and conditions and comparing with best practice
• Assisting with Employment Tribunal Claims
• Providing guidance and training to an HR Administrator to develop HR skills